What makes MY CHÁ Parfums unique? 

MY CHÁ reimagines perfume as a form of everyday self-care. Inspired by the comfort, ritual, and calming familiarity of tea, each fragrance is designed to feel more personal and intentional than traditional perfume. Blending tea with a gentle fruit note, our scents offer a modern, refined take on fragrance that feels soft, wearable, and subtly elevated.

Are the perfumes unisex?

Yes, our perfumes are designed for everyone. You connect with what feels most authentic to you.

Are your perfumes cruelty-free or vegan?

Yes. All our perfumes are cruelty-free, vegan, and free from parabens or animal-derived ingredients.

How should I store my perfume?

Keep your bottle in a dry, cool place away from direct sunlight and heat. Avoid storing it in humid areas like bathrooms to maintain its quality and longevity.

Is MY CHÁ Australian-made?

Yes. All products are proudly formulated, filled and hand-packaged in Australia.

SHIPPING

Where do you ship from? 

All orders are shipped from Melbourne, Australia.

How long will my order take to arrive? 

Orders are processed within 1–3 business days. Delivery in Australia typically takes 3–7 business days, but regional locations may take longer. [Shipping Policy]

Do you ship internationally?

Currently, we ship within Australia only (due to fragrance shipping restrictions), but we’re working on expanding soon!

RETURNS

Do you accept returns?

Due to their nature, we don’t accept returns once a bottle has been opened/ used. However, if your item arrives damaged or incorrect, please get in touch with us within 10 days of delivery for a replacement. [Return Policy]

What if my package arrives damaged?

Please email us with your order number and a clear photo of the damage. We’ll arrange a prompt replacement for you - info@mychaparfum.com.au